There are many who criticize the way technology is managed in organizations. The general theme, which appears to be consistent with the critics, is the poor value that technology is delivering to organizations. Many business executives see information technology as a drain on the organization’s financial resources. Cost overruns, ineffective systems and misalignment between the business strategy and the IT strategy are some of the criticisms the book addresses.
This book looks at the management of information technology as a whole. The areas addressed are: strategic management, cost management, people management, data management, hardware management and systems management. The book identifies the strategic best practices, in each of these areas, which will improve the efficiency and effectiveness of information technology in business